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The latest reports from users having issues in New York City come from postal codes 10023, 10118, 10001, 10003, 10004, 10011, 10075 and 10021.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 295,220 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:New York City, Clifton, Queens, Newark, The Bronx, Brooklyn, East Newark, Irvington, Bayonne, Staten Island, Jersey City, Cliffside Park, Fort Lee, North Bergen and Secaucus.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| New York City | Internet | |
| New York City | Total Blackout | |
| New York City | Internet | |
| Clifton | Phone | |
| Queens | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
- Benny (@Benknee_) reported fromManhattan, New York
@polik0986 @Ask_Spectrum Same. Wtf
- Igor Molochevski (@abadona) reported fromBrooklyn, New York
@Ask_Spectrum internet is down again in the past few days! When i called your rep has not given any ifo when it will be fixed
- Emily Lawson (@emilylawson55) reported fromManhattan, New York
@Ask_Spectrum NFL red zone is down...AGAIN!
- MatthewMphotos (@matthewmphotos) reported fromQueens, New York
Dear @GetSpectrum your service sucks, Fios will always win, unfortunately I’m stuck with you until @verizonfios comes to my neighborhood.
- Casey (@CaseyMichele86) reported fromManhattan, New York
@Ask_Spectrum how can you have a redzone outage at 1pm on a sunday. You better fix this asap.
- Erik Valind (@ErikVPhoto) reported fromManhattan, New York
@Ask_Spectrum Info sent. Service has been down for over 12 hours now
- Kate Robards (@katerobards) reported fromManhattan, New York
@Ask_Spectrum you are the absolute worst. I have called y’all a million times. I can’t believe I almost changed my mobile service. Since I moved y’all can’t update my address to my new service and I’m paying online but it’s not registering to my account. Called too many times.
- Henry Rosoff (@HenryRosoff) reported fromBrooklyn, New York
Credit where credit is due 1/4 credit on my NFL package granted by @Ask_Spectrum for this problem.
- Zach Lazarus (@ZachLazarus) reported fromManhattan, New York
@Ask_Spectrum @HenryRosoff I’ve got the same problem. I DM’d you
- Jonathan (@jradcliffe88) reported fromQueens, New York
@Ask_Spectrum Done. Appreciate any help here.
- Josh Dziadkowicz (@JoshBrooklynNYC) reported fromBrooklyn, New York
@Ask_Spectrum unacceptable with #NFLRedZone . Completely down.
- Erik Wagner (@ErikRWagner) reported fromBrooklyn, New York
@Ask_Spectrum having the same problem as others with @TheNFLRedZone in 11222... was a discolored image and now the channel isn’t even appearing (black screen)
- Jack Conboy (@jackconboy) reported fromQueens, New York
@Manzerd @jmeyer77 @Ask_Spectrum @ScottHanson I tried using their app on my Roku and it works just fine. What a terrible company
- Cesar Langa (@cesarlanga) reported fromManhattan, New York
@Ask_Spectrum @ABCNetwork The first 3 episodes of @GreysABC S16 are missing. We pay for this service — Make those available to watch or legal team will follow up.
- Khal Kiem (@Teamkiem) reported fromBrooklyn, New York
The boiler broke at baes apartment. My wifi is down courtesy of @Ask_Spectrum .... its like Mercury is sipping Paul Mason during this retrograde cycle. Not a care in the world!
- Fass Selections (Blockchain Spätburgunder) 🍁🍂🦃 (@FassSelections) reported fromManhattan, New York
@Ask_Spectrum Red zone is down. Works on a stream on my iMac. Cable channel is down.
- ang_in_nyc💞 (@ang_in_nyc) reported fromQueens, New York
@Ask_Spectrum my internet is out I’m in Kew Gardens NY :/ the money I pay for this service I’m pissed off.
- Silvia Estrada (@sle3715) reported fromQueens, New York
@Ask_Spectrum Having trouble with my WiFi. Reset the router and nothing. Help!!
- Matthew Hurst (@MattHurst) reported fromBrooklyn, New York
@gooblythe @GetSpectrum @Sling @CNN They grandfathered me from a legacy plan into their most expensive service, even through I couldn’t use (and didn’t need) using the equipment I own (instead of leasing from them) 🤬
- Kate Robards (@katerobards) reported fromManhattan, New York
@Ask_Spectrum I DONT HAVE THE TIME FOR THIS!!! Y’all a customer service and online interface/bill pay is a joke! I’ve been on hold with y’all or on speaking with a representative for HOURS.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Troy McQuinn (@nitrocosm) reported
@Ask_Spectrum These issues have been off and on for the past three weeks. Most of the time, it works great and I have no issues but there are periods of time, usually for a few hours, where the SNR fluctuates wildly, resulting in disruptions. I can live with it but it's frustrating.
- dems! (@lilemoneko) reported
Nah cuz @Ask_Spectrum really have their **** go down several times a day n not a consistent outage so they don't have to reimburse people LMFAOOO
- Mike Davis (@DavisMike73) reported
@GetSpectrum why does my service drop 10 times a day? Hint: It's not my router when your modem is rebooting. #tiredofcalling
- FluffyTurtle (@turtle_fluffy) reported
@Ask_Spectrum Is there an outage in the 91042 area? Our internet is down.
- Brittany (@bzimmer23) reported
@Ask_Spectrum is the spectrum mobile app still down? Trying to sign in and telling me there’s a problem.
- DrewMcWeeny (@DrewMcWeeny) reported
Second major service outage today. You are garbage, @GetSpectrum
- Liza Munguia (@Lizamunguia14) reported
I’ve been having so many issues with the @FrontierCorp internet🙃 would @GetSpectrum be a better fit? If anyone has spectrum do you recommend it?
- Ant (@TonyCheeks_) reported
Idk what's worse @GetSpectrum or @FOXLA for this horrible lag on this channel. Smh so bad.
- darren (@darrenelwood) reported
@ask_spectrum maybe when i pay my bill i will leave off the value of @nflnetwork since its not working tonight. last night it took 3 tries before I got a transmission (ref code S0600). i'm on 4th attempt tonight
- Third Base (@ThirdBase) reported
@Ask_Spectrum is there an internet outage in 75093? Internet has been down for a good 2-3 hours now
