RightFax 20.2 Overview & Features | RightFax Resource Center (2024)

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Certified API-based Connector for Epic EHR

• Healthcare organizations with Epic EHR require Epic certified integration partners and a simple way to send faxes
• The Epic connector provides a certified integration to exchange faxed documents within Epic systems
  • Requires the Integration Module
• Leverages Epic Print Services which allows users to send faxes directly from Epic
  • Ensures fax delivery and eases IT burden with real-time tracking of sent and received patient information exchange, including the status of sent faxes within Epic and Epic My Printouts
  • Facilitates workflows by routing inbound fax to network folders
  • Increases and maintains patient and provider service levels with around-theclock reliability

RightFax Workflow Enhancements

• Improve business processes and decrease time to revenue
• Enhance RightFax Workflows to provide branching, exception handling, rejections, SLAs and metadata viewing
• Transforms fax images into structured files with actionable data
  • Increase document security with defined visibility according to the user’s role
  • Optimize processes to automatically route documents to the right team members based on SOPs
  • Simple code-free workflow manager lets users create and manage workflows
  • Design the path data takes through the process, using an easy visual workflow configurator

Email Gateway Enhancements

• Businesses require a way to control the distribution of incoming RightFax email traffic across their organization’s network
• Assign RightFax gateways to specific RightFax groups
  • Schedule email gateway faxing in hourly intervals
• Manages traffic and prevents email server spikes
  • Minimizes user request response time
  • Ensures performance and reliability of email server resources

Interface Enhancements

• Increase the productivity and efficiency of their workforce
• Enhanced interface for RightFax desktop and web client applications
• Simplifies the process of creating a new fax. Users can create a new fax message in as few as two clicks
  • Reduces effort needed to create, track and manage fax documents
  • Instantly view fax documents with new preview pane
  • Decreases the need for training, documentation, and internal support
• Leverage “dark mode” to improve visibility for users with low vision and those who are sensitive to bright light
• Users can now Drag and Drog attachments into the fax attachment window in FaxUtil Web

Outlook Integration

• Enhance RightFax to support Office365 and Exchange cached mode
  • SMTP based Outlook integration to maximize performance and usability
• Fax enables remote workforc
  • Reduces IT burden by leveraging SMTP
  • Simplifies the fax user experience with familiar Outlook interface
  • Offers significant performance improvements over foreign connectors

Simplified Management of Fax Enabled Connectors

• Businesses require a simpler way to manage RightFax enabled MFPs, XML Generator, and Vault connections
• Replace the External Document Connector with a Web Admin based configuration
  • New Post Fax Processing area within user Group settings
• Simplifies configuration of all RightFax Post Fax processing integrations
  • Seamless experience within Web Admin

Web API Enhancements

• RightFax customers require a fully-featured Web API to create custom applications, integrations, and solutions to support business processes
• A comprehensive update to the RightFax Web API that provides feature parity with core RightFax desktop applications
• Leverage internal development resources to create cost-effective custom applications
  • Extends faxing capabilities to custom web and mobile applications
  • Strengthens brand recognition by customizing the look and feel of custom applications

RightFax Web Reporter

• Administrators and RightFax power users require anywhere anytime access to RightFax reports
• Web-based version of Enterprise Fax Reporter
• Allows administrators to easily detect or identify suspicious activities such as excessive login attempts
  • Simplifies access to all RightFax reports

Enhanced Installation Security

• Client applications require secure connectivity protocols such as TLS, SSL, and secure TCP
• All web-based client connectivity is secured by default via a self-signed certificate
  • All desktop client connectivity is secured by Secure TCP
  • All RightFax user and administrative accounts are password secured by default
• Enhances the already strong security of RightFax
  • Helps organizations meet security mandates
  • Ensures secure, private information exchange

This post is tagged as: Administrators | Client | Connector | Email | End Users | Enhancements | Epic | FaxUtil | Features | Gateway | HTML / PDF | Installation | Integrations | Interface | Outlook | RightFax | RightFax 20.2 | Security | Web Reporter | Workflows

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